Terms of service

Terms of Service – Oak & Grace Toronto

Last updated: April 30, 2025

OVERVIEW
This website is operated by Oak & Grace Toronto. Throughout the site, the terms “we”, “us” and “our” refer to Oak & Grace Toronto. Oak & Grace Toronto offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions, you may not access the website or use any services.

Any new features or tools added to the store will also be subject to the Terms of Service. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates to our website. Your continued use of the site following any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.

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SECTION 1 – ONLINE STORE TERMS

You must be the age of majority in your province or territory of residence, or have the consent of a parent or legal guardian to use this site. You may not use our products for any unlawful or unauthorized purpose. Violation of any laws, including copyright laws, or transmission of malicious code, may result in termination of your services.

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SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding credit card data) may be transferred unencrypted across networks. Credit card information is always encrypted during transfer over networks.

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SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We do our best, but we’re not responsible if information on this site is inaccurate, incomplete, or outdated. The content on this site is for general information only and should not be relied upon without consulting more accurate sources.

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SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices and products are subject to change at any time without notice. We also reserve the right to modify or discontinue the Service without notice.

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SECTION 5 – PRODUCTS OR SERVICES

Some products or services may be available exclusively online with limited quantities. Product colours and images are shown as accurately as possible, but we cannot guarantee display accuracy on your screen.

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SECTION 6 – BILLING & ACCOUNT INFORMATION

We reserve the right to limit or cancel orders at our sole discretion. You agree to provide current, accurate, and complete information for all purchases and accounts.

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SECTION 7 – OPTIONAL TOOLS

We may offer third-party tools “as is” without warranties. Your use of these tools is entirely at your own risk.

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SECTION 8 – THIRD-PARTY LINKS

We are not responsible for third-party content, products, or services. Review their terms and policies before engaging with them.

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SECTION 9 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

By submitting content to us, you grant Oak & Grace Toronto the right to use it freely in any medium. You may not post unlawful or offensive content.

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SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

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SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

We reserve the right to correct any errors, inaccuracies, or omissions at any time without notice, even after an order is placed.

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SECTION 12 – PROHIBITED USES

You may not use the site for any unlawful, harmful, abusive, or offensive purposes, or to interfere with the site’s security features.

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SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee uninterrupted or error-free service. Products and services are provided “as is” without warranties of any kind. To the maximum extent permitted by law, Oak & Grace Toronto is not liable for any damages resulting from your use of the service.

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SECTION 14 – INDEMNIFICATION

You agree to indemnify Oak & Grace Toronto and its affiliates from any claims arising from your breach of these Terms or your violation of any law or third-party rights.

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SECTION 15 – SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, it will not affect the validity of the remaining provisions.

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SECTION 16 – TERMINATION

You may terminate this agreement by ceasing use of our site. We may also terminate your access at any time for violation of these Terms.

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SECTION 17 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Oak & Grace Toronto, superseding all prior agreements.

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SECTION 18 – GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada.

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SECTION 19 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms at this page. Your continued use of the website following updates constitutes acceptance of those changes.

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SECTION 20 – CONTACT INFORMATION

Questions about the Terms of Service can be sent to us at info@oakandgrace-toronto.com.

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Mobile Terms of Service – Oak & Grace Toronto

Last updated: April 30, 2025

The Oak & Grace Toronto mobile messaging service (“Service”) is operated by Oak & Grace Toronto. By using the Service, you agree to these Mobile Terms. We may update these terms at any time, and continued use signifies your acceptance.

Text Messaging Consent

By opting in, you agree to receive promotional SMS/text messages from Oak & Grace Toronto to the mobile number you provide. This may include order updates, sales alerts, or cart reminders. Messages may be sent using automated technology.

Consent is not required for any purchase, and participation is entirely voluntary.

Message & Data Rates

Oak & Grace Toronto does not charge for the Service, but message and data rates may apply, depending on your wireless plan. Message frequency varies.

Opting Out

To cancel, text STOP to our number or use the unsubscribe link in any message. You will receive one final confirmation text. If subscribed to multiple programs, opt out separately for each.

Customer Support

For assistance, text HELP or email info@oakandgrace-toronto.com.

Service Numbers

We may change our short code or phone number. If so, we’ll notify you. Messages sent to a retired number may not be received.

Your Responsibilities

You agree to provide a valid mobile number. If you change your number, re-subscribe using your new number.

Limitations of Liability

To the extent permitted by law, Oak & Grace Toronto is not responsible for failed, delayed, or misdirected messages or your reliance on them.

Privacy

We respect your privacy. View our Privacy Policy for details on how we collect and use your data.

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